Reemployment Assistance Overpayments

Overpayments can occur on your account at any time. Overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, Reemployment Assistance Appeals Commission orders, court decisions or other mitigating circumstances.

When the Florida Department of Economic Opportunity (DEO) determines an overpayment has occurred on a Reemployment Assistance claim, a Notice of Determination will be distributed. The Notice of Determination will state the claimant has an overpayment and the amount the claimant must repay. The claimant has the right to appeal the Notice of Determination.

Download information about Overpayments

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Returning Reemployment Assistance Overpayments

You have the option to pay back overpayments multiple ways. These options are listed below:

  • Check Payments - Please mail a check payment to the address below. Please make your check payable to the Florida Department of Economic Opportunity and provide your claimant ID number in the memo line. Please also click here to complete the Reemployment Assistance Overpayment Coupon to mail in with your check.

The Department of Economic Opportunity
Benefit Payment Control
P.O. Drawer 5050
Tallahassee, FL 32314-5050

  • Credit Card Payments - You have the option to pay your overpayment online by credit card. Please visit the link below and follow the directions to repay your overpayment by credit card. Click here 
  • Returning Federal Reemployment Assistance Overpayments - To return federal payments, please follow the options listed above to repay any overpayment you think you have received on your account. 
  • Returning Reemployment Assistance Overpayments for Accounts in Collections - If your debt has been referred to collections you will not be able to make your payment directly to DEO. You will need to send the payment to: 

United Collection Bureau (UCB)
PO Box 1390
Maumee, Ohio 43537
Phone: 1-866-769-4084
 

Refund Policy

Refunds are not permitted on the repayment of overpaid benefits. You may repay your overpayment by check or with your Visa, MasterCard, or Discover credit card.

Privacy Policy

We are committed to ensuring your privacy and the security of your information. The Department of Economic Opportunity does not maintain credit card information on our server. All credit card activity is handled by Bank of America Cybersource through a secure external web site. It is our policy not to collect personal information about you when you visit our website unless you specifically choose to make such information available to us. If you choose to share personal information by sending a message or filling out an electronic form, please be aware that under Florida law email addresses are public records. We must save it for a designated period of time to comply with the State of Florida's archiving policies. The information will not be disclosed to third parties or other government agencies unless required by state or federal law. Florida's public records law requires that all information received in connection with state business be made available to anyone upon request unless the information is subject to a specific statutory exemption.

 

Additional Information

Please allow several business days for all repayments to be received and processed for updates. For additional information about overpayments or the Reemployment Assistance process please visit FloridaJobs.org. There, you will find a Reemployment Assistance Resource Guide to help answer questions you may have about your account. You can also call the Florida Department of Economic Opportunity Reemployment Assistance Customer Service Center at 1-833-FL-APPLY (1-833-352-7759).




Benefit Payment Control Overview

Benefit Payment Control Overview

For Frequently Asked Questions, please call
1-833-352-7759.

 For CONNECT Pin Resets, please call
1-833-352-7759.

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Contact Us

E-mail a Reemployment Assistance agent

For Individuals:
Reemployment Assistance Hotline
1-833-352-7759

For Employers:
DEO Employer Customer Service Call Center

1-833-352-7759

FRAUD HOTLINE
1-833-352-7759

 Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.


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