CONNECT Logins

CONNECT is Florida’s Reemployment Assistance claims system. CONNECT is accessed by different parties using the below login areas:

Claimants Login

• View all of your claim information in one convenient place, 24 hours a day/7 days a week.
• Update information anytime – including change of address or phone number.
• Choose the way you receive notifications from us – either electronically or by U.S. mail.
• Establish or cancel payment by Way2Go debit card or direct deposit.
• Create or change your PIN (Do not use any portion of your Social Security Number as your PIN)
• Get your claim and payment information, request benefits and print tax forms
• Submit work search contacts – Florida law requires that you contact at least five potential
  employers each week or receive reemployment services from a CareerSource Center.

Employers Login

• Find your employer information in one convenient place, 24 hours a day/7 days a week.
• Respond to all inquiries regarding claimants.
• File a protest against a benefit charge.
• Submit paper files or forms electronically, such as information related to an appeal.
• Choose the way you receive notifications from us – either electronically or by U.S. mail.
• Find your employer information in one convenient place, including whether you have outstanding
  inquiries, issues to resolve, or appeals-related information to review.

• For employers without an RA Account number to respond to Notice of Claim Filed UCB-412.

• Employers doing business outside the state of Florida.
• New employers in Florida who has not yet received an employer account number from the
  Florida Department of Revenue

• Performs Reemployment Assistance benefit activities on behalf of an employer.
• Employers must register with DEO.
• Employer grants access to the specific functions for which the TPA is responsible.
• Employers can do this in CONNECT from the Employer home page.

• Performs Reemployment Assistance activities on behalf of a claimant during the appeal process.
• TPRs must register with DEO
• Claimant grants access to the specific CONNECT functions for which the TPR is responsible.
• Claimants can do this in CONNECT from the Claimant home page.