IMPORTANT UPDATES AND INFORMATION

 

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Reemployment Assistance Updates

Reemployment Assistance Updates


DEO has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim.
To complete an application for state of federal Reemployment Assistance benefits, Click below.

 

Apply Here

 

  • As of Tuesday, July 7, the request to modify the date of your claim must be made by calling the Reemployment Assistance Customer Service center at 1-833-FL-APPLY (1-833-352-7759 and choose option 5). You may be eligible to modify the date of your claim to the date you originally attempted to apply for Reemployment Assistance only if you were unable to file a claim between the weeks of March 9, 2020 to April 9, 2020.
  • DEO has launched a partnership with ID.me., a trusted technology partner helping to keep claimant’s personal information safe. This site is for claimants who are currently locked out of their CONNECT account due to suspected fraud. Individuals who received an email from DEO are invited to click the link provided to submit additional documentation to unlock their CONNECT account.
  • On a quarterly basis, pursuant to Federal guidance, DEO must determine if individuals who are currently receiving Pandemic Unemployment Assistance (PUA) or Pandemic Emergency Unemployment Compensation (PEUC) are ineligible for state Reemployment Assistance benefits. This routine task, often referred to as the Quarter Change, will determine if individuals could now be eligible for state Reemployment Assistance benefits.
  • Reminder: Federal Pandemic Unemployment Compensation (FPUC), which includes an additional $600 weekly benefit for individuals who are eligible for state or federal Reemployment Assistance benefits, applies to weeks beginning March 29, 2020 and ending July 25, 2020.

 

Helpful documents and information relating to Reemployment Assistance 


Under the CARES Act, Federal Pandemic Unemployment Compensation (FPUC) is available for eligible applicants who are currently receiving regular state Reemployment Assistance benefits. FPUC is an additional $600 distributed weekly in addition to state Reemployment Assistance benefits. Due to the system upgrades in CONNECT, DEO is able to issue the additional $600 payments in multiple ways. If you are eligible and have previously provided a bank account in the CONNECT system, you will receive a direct deposit to your account. If you did not provide your bank account, you will receive a check to the mailing address provided on your account.



Disclaimer: The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their employees on the payroll during the COVID-19 pandemic. If your employer is participating in the Paycheck Protection Program, this may affect your eligibility for state or federal Reemployment Assistance programs.



Reemployment Assistance Waivers

Reemployment Assistance Waivers


Governor Ron DeSantis has directed the Department of Economic Opportunity (DEO) to waive the work search, work registration and waiting week requirements for claimants through December 5, 2020.

  • Pursuant to federal law, claimants will be required to return to the CONNECT system every two weeks to request their benefits or “claim their weeks.” In doing so, claimants will confirm that they are still unemployed and acknowledge that you are able and available for work. Answers to work search questions are still required to process your claim in the CONNECT system but will not impact benefit payments.
  • By completing the is process, a claimant’s request for payment is submitted for their weeks of unemployment, even when the claim is pending for review. For weeks beginning May 10, 2020, you must claim your weeks in order to receive benefits. Claimants will be able to request a benefit payment for each week available.



Reemployment Assistance Resources

Reemployment Assistance Resources


     

    General Reemployment Assistance Information:

     

    CONNECT:

     

    Appeals:

     

    Business Resources 


     

    CARES Act Resources 


     

    Pandemic Unemployment Assistance Process (PUA)


     

    Pandemic Emergency Unemployment Compensation (PEUC) 



    Lost Wages Assistance (LWA) 


    CARES Act

    The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, signed into law on March 27, 2020, expands Reemployment Assistance benefits to eligible Floridians.

    Apply for Benefits

    Reemployment assistance benefits, formerly known as unemployment compensation, can be filed online using CONNECT.
    To claim your weeks, click here to log-in to the CONNECT system and be sure to follow the steps included in the step-by-step guide here

    Request Benefit Payment

    After applying for benefits, you need to request benefit payment in CONNECT on a biweekly basis.

    Adjudication

    Your claim will be reviewed for potential issues such as your job separation, your availability, or ability to work; this is called the adjudication process.

    File an Appeal

    If a determination is made to deny benefits, you may request an administrative hearing conducted by an appeal referee.

    Tax Information

    Benefits are a taxable income. You can elect to withhold 10% of your weekly benefit income to cover your taxes due to the IRS.

    Fraud

    Reemployment assistance fraud is any false statements or failure to disclose a material fact, knowingly made for the purpose of obtaining or preventing payment of benefits contrary to the provisions of law. Non-fraud overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, RAAC orders, court decisions or other mitigating circumstances.

    Overpayment

    Overpayments that have not been referred to a collection agency can be repaid to the department either by check/money order or by credit card. Non-fraud overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, RAAC orders, court decisions or other mitigating circumstances.

    Scams and Identity Theft

    In an effort to protect claimants and employers and their personal information, this page contains alerts for known scams related to collecting Reemployment Assistance benefits, information about preventing and reporting both scams and identity theft. 

    Identity Verification

    This secure site is used by the Florida Department of Economic Opportunity to verify the identity of claimants who have been locked out of their CONNECT account, the online system for processing Reemployment Assistance claims. 

    Claimant FAQs

    A collection of the most frequently asked questions to help assist and guide you through the reemployment assistance program.

    Informational Videos

    The informational videos page was created to answer common questions and cover procedural information on all areas of the reemployment assistance program. 

    Disaster Unemployment Assistance (DUA)

    Is a federally funded program that assists individuals who become unemployed as a direct result of a disaster.



    RESOURCES

    It is not necessary to use friends or family members for interpretive services. DEO offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 7:30 a.m. - 6:30 p.m.

    People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-833-FL-APPLY (1-833-352-7759).

    Translation Services Services de traduction Servicios de traducción Servizi di traduzione  Übersetzungsdienst  Транслатион Сервицес  Prevoditeljske usluge  Sèvis tradiksyon  翻譯服務 翻译服务  翻訳サービス  Dịch vụ dịch thuật  اللغة العربية  خدمات الترجمة  Службы перевода

    

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

    For Frequently Asked Questions, please call
    1-833-352-7759.

     For CONNECT Pin Resets, please call
    1-833-352-7759.

    CONNECTApply for Benefits

    In between jobs?

      Unemployed?

    Start your application in CONNECT

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    Contact Us

    E-mail a Reemployment Assistance agent

    For Individuals:
    Reemployment Assistance Hotline
    1-833-352-7759

    For Employers:
    DEO Employer Customer Service Call Center

    1-833-352-7759

    FRAUD HOTLINE
    1-833-352-7759

     Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.


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