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IMPORTANT UPDATES AND INFORMATION

 

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Reemployment Assistance Updates

Reemployment Assistance Updates


  

file_icon  FILE A NEW CLAIM

 

help_icon  REEMPLOYMENT ASSISTANCE HELP CENTER

ID-Theft-icon  IDENTITY THEFT

 

Federal Reemployment Assistance Benefits

  • Florida will end its participation in the Federal Pandemic Unemployment Compensation (FPUC) program, the $300 per week supplemental FPUC payment, effective June 26, 2021, as part of DEO’s ‘Return to Work’ initiative.
  • In addition, as Florida opted out of the FPUC program, the U.S. Department of Labor (USDOL) is requiring that Florida end its participation in the Mixed Earners Unemployment Compensation (MEUC) program, effective June 26, 2021.

    The additional federal Reemployment Assistance benefit programs, including Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) will continue for the time being as DEO continues to carefully monitor job posting and industry hiring trends. These additional federal benefit programs are set to expire on September 6, 2021.

  • For more information, click here.

Return to Work Initiative

  • On May 12, 2021, DEO announced Florida’s ‘Return to Work’ initiative. This initiative is focused on encouraging Floridians to return to the workforce, helping employers attract job seekers, and continuing to fuel the state’s economic growth.
  • Work Search and Work Registration waivers expired on May 29, 2021.

  • Florida has more than 460,000 jobs available across various employment websites and job listing services. One of these is Employ Florida, which is a resource for claimants to view and apply to thousands of jobs available throughout the state.
  • DEO also encourages existing claimants to create an account and register at Employ Florida. Employ Florida is a great online resource for claimants to utilize when searching for a job.
  • Through the ‘Return to Work’ initiative, DEO is also encouraging Floridians who are interested in learning a new career path or need assistance looking for employment, to turn to CareerSource Florida for assistance. CareerSource Florida can help job seekers explore new employment opportunities, provide workforce and job-training skills, and provide career advancement assistance. Click here to find your local CareerSource center.
  • Click here for a list of options claimants can consider to meet the work search requirement for each week. To determine how many work searches you will be required to complete, click here.
  • For a list of Frequently Asked Questions regarding the work search and work registration requirements, click here.

Waivers

  • DEO issued Emergency Order 21-015 to continue waiving the waiting week requirement through June 26, 2021.

Job Opportunities

  • The state of Florida has more than 460,000 online job ads available for Floridians. Click here for more information.

  • DEO is also hiring across the state. To view a list of vacant opportunities and apply to work at DEO, click here.  

Identity Verification and Theft 

  • DEO has recently provided claimants the option to verify their identity through ID.me, if they have a "locked" claim status.
  • If a claimant has already verified their identity through ID.me, the claimant does not need to re-verify their claim. However, you may be prompted to login to ID.me using multifactor authentication throughout the Reemployment Assistance claims process.
  • If the claimant has a "locked" claim status, the link to verify their identity can be found on their CONNECT homepage. For more information about ID.me, click here.
  • DEO also provided an identity theft toolkit which details what Floridians should do if they are a victim of identity theft and steps they should take to mitigate fraudulent activity on their account. To view the identity theft toolkit, click here.
  • Any new claimant filing for Reemployment Assistance will need to verify their identity through ID.me. For more information about ID.me visit the claimant resource page, here.
  • DEO launched an online fraud form providing Floridians the opportunity to report instances of Reemployment Assistance fraud or identity theft. If someone is aware of any instance of Reemployment Assistance fraud or believes they are a victim of Reemployment Assistance identity theft, please click here and select the “Online Fraud Form” to provide the Department with additional information about fraudulent claims.

Additional Resources

  • If an individual is not eligible to receive Reemployment Assistance benefits, there are additional resources readily available to Floridians and their families.
  • DEO, in partnership with the Department of Children and Families (DCF), provide additional opportunities and resources for Florida families who need additional assistance. Resources include food assistance for low-income households, medical assistance, and temporary financial assistance to families who qualify. For more information, click here.

Employer Updates

  • Individuals not returning to work when work is available or do not show good cause in refusing an offer of work could potentially be disqualified from receiving Reemployment Assistance benefits. This also applies to the federal benefit programs authorized under the CARES Act and Continued Assistance Act. 
  • If a prospective employee refuses an offer to work, employers can report this refusal to work through the Reemployment Assistance Help Center.
  • Florida’s reemployment tax rate computation for 2021 was recently revised as a result of a new law. For more information, click here.
  • The Florida Department of Revenue will also be providing revised RT-20s to employers. The Department of Revenue has begun mailing the revised RT-20's to contributory employers. The Tax Information Publication (TIP) about the Reemployment Tax changes can be found online, here
  • The due date for payment of reemployment tax for the quarter that ended March 31, 2021, has been extended to May 31, 2021. This extension applies only to the payment; to be considered timely, employers must complete and file the Employer’s Quarterly Report (Form RT-6) no later than April 30, 2021.
  • DEO has developed additional guides for employers to better understand how to navigate the CONNECT system. To view these guides, click here

 

Helpful documents and information relating to Reemployment Assistance 


Disclaimer: The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their employees on the payroll during the COVID-19 pandemic. If your employer is participating in the Paycheck Protection Program, this may affect your eligibility for state or federal Reemployment Assistance programs.

Reemployment Assistance Waivers

Reemployment Assistance Waivers


Governor Ron DeSantis has directed the Department of Economic Opportunity (DEO) to continue waiving the waiting week requirement for claimants through June 26, 2021. The work search and work registration requirements will continue to be waived through May 29, 2021.

  • Pursuant to federal law, claimants will be required to return to the CONNECT system every two weeks to request their benefits or “claim their weeks.” In doing so, claimants will confirm that they are still unemployed and acknowledge that you are able and available for work. Answers to work search questions are still required to process your claim in the CONNECT system but will not impact benefit payments.
  • By completing the is process, a claimant’s request for payment is submitted for their weeks of unemployment, even when the claim is pending for review. For weeks beginning May 10, 2020, you must claim your weeks in order to receive benefits. Claimants will be able to request a benefit payment for each week available.

Reemployment Assistance Resources

Reemployment Assistance Resources


    General Reemployment Assistance Information

     

    CONNECT

     

    Auto Requested Weeks Certification Process


     

    Appeals



    Work Search


     

    Extended Benefits


     

    Business Resources 


     

    CARES Act Resources 


    Pandemic Unemployment Assistance Process (PUA)


     

    Pandemic Emergency Unemployment Compensation (PEUC) 



    Lost Wages Assistance (LWA) 



    Mixed Earner Unemployment Compensation (MEUC) 



    Claimant Tax Forms  


     

    lD.me Verification


     

    CARES Act

    The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, signed into law on March 27, 2020, expands Reemployment Assistance benefits to eligible Floridians.

    Apply for Benefits

    Reemployment assistance benefits, formerly known as unemployment compensation, can be filed online using CONNECT.
    To claim your weeks,  log in to the CONNECT system and be sure to follow the steps included in the Step-by-Step Guide.

    Request Benefit Payment

    After applying for benefits, you need to request benefit payment in CONNECT on a biweekly basis.

    Adjudication

    Your claim will be reviewed for potential issues such as your job separation, your availability, or ability to work; this is called the adjudication process.

    File an Appeal

    If a determination is made to deny benefits, you may request an administrative hearing conducted by an appeal referee.

    Tax Information

    Benefits are a taxable income. You can elect to withhold 10% of your weekly benefit income to cover your taxes due to the IRS.

    Fraud

    Reemployment assistance fraud is any false statements or failure to disclose a material fact, knowingly made for the purpose of obtaining or preventing payment of benefits contrary to the provisions of law. Non-fraud overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, RAAC orders, court decisions or other mitigating circumstances.

    Overpayment

    Overpayments that have not been referred to a collection agency can be repaid to the department either by check/money order or by credit card. Non-fraud overpayments may be the result of oversight, misunderstanding, technical errors, redetermination, adjudication, appeals decisions, RAAC orders, court decisions or other mitigating circumstances. Please view Federal Overpayment Waiver Form Guide.

    Scams and Identity Theft

    In an effort to protect claimants and employers and their personal information, this page contains alerts for known scams related to collecting Reemployment Assistance benefits, information about preventing and reporting both scams and identity theft. 

    Identity Verification

    This secure site is used by the Florida Department of Economic Opportunity to verify the identity of claimants who have been locked out of their CONNECT account, the online system for processing Reemployment Assistance claims. 

    Claimant FAQs

    A collection of the most frequently asked questions to help assist and guide you through the reemployment assistance program.

    Informational Videos

    The informational videos page was created to answer common questions and cover procedural information on all areas of the reemployment assistance program. 



    RESOURCES

    It is not necessary to use friends or family members for interpretive services. DEO offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 7:30 a.m. - 6:30 p.m.

    People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-833-FL-APPLY (1-833-352-7759).

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    For Frequently Asked Questions, please call
    1-833-352-7759.

     For CONNECT Pin Resets, please call
    1-833-352-7759.

    CONNECTApply for Benefits

    In between jobs?

    Unemployed?

    Start your application in CONNECT

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    Contact Us

    Reemployment Assistance Help Center 

    For Individuals:
    Reemployment Assistance Hotline
    1-833-352-7759

    For Employers:
    DEO Employer Customer Service Call Center

    1-833-352-7759

    Report Fraud or Identity Theft

    FRAUD HOTLINE
    1-833-352-7759

     Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.


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