The Informational Videos page was created in an effort to answer common questions and cover procedural information on all areas of the Reemployment Assistance (RA) program.

Step 1:  Apply for Benefits & Reporting Employment Information

Do you have questions about filing a claim? Watch this video on "Applying for Benefits" and get your questions answered today.

This video will explain:

  • Who can file for RA benefits
  • When to apply for benefits
  • What information is needed to apply for benefits

Runtime: 3:36 [cc]

When completing your application for benefits it is important to properly report your employment history. This video on "Reporting Your Employment Information" will provide you with helpful insights.

This video will explain:

  • Your employment timeframe that needs to be covered
  • Contact information needed for each employer
  • Tips on properly reporting your information

Runtime: 3:19 [cc]

Reconnect Self Service


This self service allows you to update your Reconnect PIN, update contact telephone number, change your correspondence or payment method, change your tax withholding option and receive detailed claim information including payment status, notice of determination issued, appeal information and RA program messages.

Runtime: 1:18 [cc]

Step 2:  After Filing Your Claim


You filed an application for benefits, but you are not sure what to do next. Learn what to do next by watching our "After Filing Your Claim" video.

This video will explain:
  • Reviewing your Reconnect inbox for important information
  • Explanation of the Monetary Determination notice
  • Completing registration on
  • How to properly document your work search records

Runtime: 3:32 [cc]

Step 3:  Requesting Benefit Payments

While on the RA program you will be required to request benefit payments through Reconnect on a biweekly basis.


This video will explain:

  • When and where to request benefit payments
  • Detailed instructions on entering work search records
  • How to report work and earnings

Runtime 5:09 [cc]

Step 4:  Adjudication Process

Most claims will go through the Adjudication Process. Watch this video to learn what happens under the Adjudication Process.

This video will explain:

  • Why a claim will be reviewed
  • How to properly complete fact-finding forms
  • Understanding the determination letter

Runtime: 3:54 [cc]


Appeals Process

Your benefits have been determined ineligible, but you don't agree. Watch this video on "The Appeals Process" to learn what to do next. 

This video will explain:

  • Timeframe to file a timely appeal
  • What to do after filing an appeal
  • How to properly prepare for an appeals hearing

Runtime: 4:11 [cc]


Reemployment Assistance laws can be complex. It is important to follow proper procedure in order to ensure correct payment of benefits on your claim and to prevent fraud. Our Overpayment and Fraud video will make sure you stay on the right side of the law. 

This video will explain:

  • Common causes of overpayments
  • What are fraud overpayments
  • How to repay an overpayment
  • Tips for preventing overpayment and fraud

Runtime: 2:58 [cc] 

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