Welcome to the module titled “Customer Service.” Customer service at career centers is a critical part of our daily jobs. We want to offer services in a manner that moves our customers forward in a positive way while holding them accountable for their efforts.  View the videos below for our Principles of Quality Service.

Lesson 1: Principles of Quality Customer Service

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Lesson 2: Principle 4 of Quality Customer Service

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Lesson 3: Principles 5 and 6 of Quality Customer Service

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Lesson 4: Principles 7, 8, 9 and 10 of Quality Customer Service

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