Project Connect is a Reemployment Assistance (RA) modernization project intended to improve the claims, benefits, and appeals processes. Project Connect will replace the current collection of reemployment assistance systems, some which are more than 35 years old. In developing the new system, the Department is focused not just on new technology but also re-engineering processes for faster production, higher quality work products resulting in reduced costs, and improved service to claimants and employers.
The project scope covers all RA functions: initial claims and continued claims, wage determination, adjudication, appeals, benefit payment control and program integrity. Like the current system, Connect system will interface with various other state and federal systems for the data necessary to carry out the RA program.
Below you will find further information related to the project: