FloridaCommerce Press Releases

Florida's HAF Program Continues to Lead the Nation, Reaching Key Milestone of More Than $304 Million in Relief to Florida’s Most Vulnerable Homeowners

Aug 12, 2022

Florida's Homeowner Assistance Fund (HAF) Program Awards Assistance to More Than 10,000 Homeowners


~ Weekly Update for the Homeowner Assistance Fund,

Week of August 8 - August 12 ~

TALLAHASSEE, Fla. –  Florida continues to successfully administer the Florida Homeowner Assistance Fund (HAF) program, reaching a key milestone of awarding more than $304 million in total relief to more than 10,000 homeowners, with more than $26 million awarded this week alone, to some of Florida’s most vulnerable homeowners.

"Through the thoughtful and effective administration of the Florida HAF program and our tremendous outreach, counseling, and technical support efforts, more than 10,000 homeowners will remain in their homes, catch up on their missed payments, and be able to focus on going to work and sending their kids to school this fall," said Florida Department of Economic Opportunity (DEO) Secretary Dane Eagle. "This program remains a top priority for DEO, and our team is laser-focused on helping as many Florida homeowners as possible. We will continue expediting relief to Floridians until the funding is exhausted."

Based on the funds allocated to Florida and our tremendous outreach to Floridians, the HAF program has already received more Tier 1 applications than funding allocated to Florida. While it is great news that Florida will spend all the available funds and maximize the number of Floridians served, this also means we may not be able to serve every applicant. We encourage homeowners who have been invited to apply to complete and submit their application as soon as possible so that they may be eligible for an award before funding for the HAF program is exhausted. 

For Florida homeowners with unmet needs, other resources are available to assist eligible individuals with utility bills and other homeowner expenses through the Community Services Block Grant, the Low-Income Home Energy Assistance Program, and the Low-Income Household Water Assistance Program


For homeowners needing assistance in completing their applications, the Homeowner Assistance Fund Customer Assistance Center (833-987-8997) is available Monday-Thursday: 9 a.m. to 6 p.m., Friday: 8 a.m. to 4 p.m., and Saturday: 9 a.m. to 1 p.m. (Eastern Time), for all inquiries and questions.

Additional resources are available at www.FLHomeownerAssistance.org.


Florida homeowners who need assistance to complete their Florida HAF program applications can continue to receive help at one of the eight in-person Customer Assistance Centers. At a Customer Assistance Center, homeowners may: 

  • Upload documentation necessary to complete an application.
  • Complete and submit an application for relief through the Homeowner Assistance Fund.
  • Receive an update on the status of a submitted application. 



  • A total of 10,886 homeowner applications have been approved by DEO, representing more than $304 million in awards to date.
    • 21,757 homeowners have been invited to apply but have not started their applications.
    • 17,202 applications have been started by homeowners but have not been submitted.
    • 22,117 applications have been submitted to DEO by homeowners.


DEO continues to connect with homeowners in Florida communities through ongoing outreach efforts, providing technical assistance and support to help applicants complete their applications.

  • More than 681 outreach events have been facilitated through:
    • 282 information-sharing events.
    • 279 high-traffic canvassing opportunities. 
    • 95 speaking engagements. 
    • 25 pop-up registration support events.
  • Additional outreach efforts include:
    • Partnerships with university campus organizations that focus on community awareness and action through educational, economic, and cultural service activities. 
    • Grassroots outreach efforts such as high-traffic canvassing, information booths, and speaking opportunities
    • The network of Florida Urban League Affiliates, providing services in 19 counties across the State of Florida, representing two-thirds of the state's population.


    • On February 9, 2022, DEO received approval of the state of Florida's Homeowner Assistance Fund Needs Assessment and Plan from the United States Department of the Treasury (U.S. Treasury) to implement the state's HAF program for eligible homeowners. The Needs Assessment and Plan was submitted to the U.S. Treasury on August 20, 2021.
    • Prior to the approval of the state’s HAF Needs Assessment and Plan, DEO began utilizing 10 percent of the allocated funding to launch the Homeowner Assistance Fund Pilot Program in November 2021, in accordance with U.S. Treasury guidance. The state of Florida was one of 12 states to proactively launch a HAF Pilot Program while waiting for the U.S. Treasury to approve its Needs Assessment and Plan.
    • On February 28, 2022, DEO initiated Phase 2 of the HAF program by opening registration for prospective applicants. Applicants determined eligible through the registration process are currently receiving unique application links by email to apply for up to $50,000 in assistance.
    • On June 24, 2022, DEO reached a key milestone – awarding more than $100 million to assist Florida's vulnerable homeowners.
    • On July 22, 2022, DEO announced more than $213 million in relief has been awarded to Floridians through the state's Homeowner Assistance Fund.
    • On July 30, 2022, DEO closed program registration to assist homeowners who have already completed their registration or are currently applying for assistance through the program.  


    Florida's Homeowner Assistance Fund is designed to mitigate financial hardships associated with the COVID-19 pandemic by preventing homeowners’ mortgage delinquencies, defaults, foreclosures, and displacements, as well as by providing assistance with home energy services, internet, property and/or flood insurance, property taxes, and homeowner or condominium association fees. Eligible Florida homeowners may receive up to $50,000 in assistance.


    The Florida Department of Economic Opportunity combines the state’s economic, workforce, and community development efforts, expediting economic development projects to fuel job creation in competitive communities and promote economic resiliency. For more information, including valuable resources for employers and job seekers, please visit www.FloridaJobs.org.


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