Training Materials

Traditional Trainings

Federal Bonding

• Federal Bonding Program: A Unique Job Placement Tool

Jobs for Veterans' State Grant (JVSG)

• Summit VPM - Program Management Tracking
• Summit VPM - LVER Principle Duties
• Summit LVER - Connect with Employers Through External Job Postings in Employ Florida
• Summit LVER - Job Search Job Clubs
• Summit LVER - Job Fair Roundtable Discussion
• Summit LVER - Employer Outreach
• Summit LVER - Employment and Advocacy Services
• Summit DVOP - Community Outreach and Wraparound Services
• Summit DVOP - Case Management Tracking
• Summit DVOP - Case Management Framework
• Summit LVER - Facilitating Veteran Services
• Summit DVOP - Vet Readiness and Employment Program

Migrant Seasonal Farmworker (MSFW)

• MSFW Agricultural Clearance Orders

Performance Reporting and Analysis

• Presentation on the Regional Performance Measures
• Balanced Scorecard Measure Definitions For the Wagner-Peyser Program
• Monthly Management Report (MMR) Measures WIA
• Monthly Management Report (MMR) Measures Wagner-Peyser Program
• TAA Performance
• Program Reporting and Performance
• Program Reporting and Performance Measurement for One-Stop Employment and Workforce Information Services

Rapid Response

• State Rapid Response Program Overview

Reemployment Services and Eligibility Assessment

• RESEA Program Overview

Trade Adjustment Assistance

• Introduction to Performance Reporting
• Example Local TAA Informational Session (Reversion 2021)
• TAA Example Informational Session
• Leveraging TAA Funds at the Local Level
• Funding
• Florida TAA Training: Reports Management
• TAA Certified Trade Petition to Participate Process
• Program Overview
• Employment and Case Management Services
• Co-Enrollment - Trade Adjustment Assistance (TAA) and Workforce Innovation Opportunity Act (WIOA) Dislocated Worker Program Overview
• How to Screen and Refer Reemployment Services and Eligibility Assessment and Priority Reemployment Planning Program Participants for the TAA Program
• Understanding Work-Based Training in the Trade Adjustment Assistance Program
• Trade Readjustment Allowance Overview
• State Trade Program Wage Subsidy Overview
• Group Eligibility and Petition Filing Process
• Waiver of Training Requirement

Wagner-Peyser

• Employer Verification in the Employ Florida System
• Managing Employer Services in Employ Florida
• How a One-Stop Center Processes an I-9
• Managing Employer Services in EFM
• The Employment Service and Employment Related Law Complaint System Overview
• Complaint Resolution System Overview
• Wagner-Peyser Program Overview
• Wagner-Peyser Core Service Codes in the Employ Florida System
• Wagner-Peyser Service Codes in Employ Florida - Intensive Training and Other Codes
• Wagner-Peyser Job Orders Part 1
• Wagner-Peyser Job Orders Part 2

Welfare Transition

• Reporting Fraud - Case Managers
• Work Registration Process
• WT Initial Assessment
• Local Operating Procedures
• WT Educational Activities
• Job Search and Job Readiness Assistance  
• Support Services August 2007
• Accountability and the Sanction Process Part 1
• Accountability and the Sanction Process Part 2
• Accountability and the Sanction Process Part 3
• Pre-Penalties and Sanctions: Part 3
• Automated Pre-Penalties and Sanctions
• WT Automation and Initial Engagement
• WT Automation Client Screens - Part 1
• WT Automation Client Screens - Part 2
• WT Automation Understanding Automation Codes 1
• WT Automation Understanding Automation Codes 2
• Cash Assistance Severance Benefit
• Effective Case Management
• Participation Rate Basics
• Transitional Services

Workforce Innovation and Opportunity Act (WIOA)

• WIOA Measurable Skills Gain (MSG)
• WIOA On-the-Job (OJT) Training
• WIOA Youth Eligibility Overview

External Training

• DCF Security Awareness 2019

CareerSource Florida

• Contracting Conflict of Interest Policy Q&A

Narrated Trainings

Federal Bonding

• Federal Bonding-A Unique Placement Tool

Florida Jobs for Veterans' State Grant

• Local Veterans Employment Representative (LVER) Refresher Training (June 2021)
• Veterans Intake and Priority of Service at CareerSource Centers (June 2021)

Trade Programs

• Understanding Work Based Training in the Trade Adjustment Assistance Program
• State Trade Program Wage Subsidy
• Trade Adjustment Assistance: Employment & Case Management Services
• Trade Readjustment Allowances Overview

Tier One

History and Structure of the Workforce Development System

Customer Service

• Quality Customer Service Videos
• Customer Service Desk Guide
• Study Guide: Customer Service

Career Plan Development

• Career Plan Development Videos
• Study Guide: Career Plan Development

Job Search Skills

• Job Search Skills Videos
• Study Guide: Job Search Skills

Job Keeping Skills

• Job Keeping Skills Videos
• Study Guide: Job Keeping Skills

Employ Florida

• Employ Florida Videos

Labor Market Information

• Labor Market Information Video
• Study Guide: Labor Market Information

Registered Apprenticeship

• Registered Apprenticeship Video

Training Fact Sheets

• Tier One Fact Sheet
• Tier Two Fact Sheet

TOPYX

Accessing TOPYX

If a staff member needs to access the TOPYX learning management system to complete training materials, the Local Workforce Development Board's (LWDB's) Training Coordinator can register the staff member into TOPYX locally. FloridaCommerce has created to guide to help staff who have a username and password combination to access the TOPYX learning management system. You can download this guide below.

TOPYX Learning Management System User Guide
TOPYX System FAQ

Once a staff member has completed the Tier One training curriculum and has prepared to take the Tier One Certificate Exam, the LWDB's Training Coordinator can complete the Tier One Certificate Exam Request Form and email the completed form to WFSTraining@commerce.fl.gov to register the staff member for the exam. 

Tier One Certificate Exam Request Form

RA

Claimant Guide (RA)

The links below provide local development workforce boards (LWDB) staff with training and the steps to help Reemployment Assistance (RA) claimants reset their personal identifying numbers (PINs).

• Staff Step-by-Step Navigation: PIN Reset Process
• Staff Guide for Reemployment Assistance PIN Reset
• Claimant Guide for Reemployment Assistance PIN Reset
• Voiance Translation Service
• Voiance Language Code List

Claimant Guide (RA)

FloridaCommerce has introduced multi-factor authentication as part of the RA login process.  The new guide linked below provides step-by-step directions to steer customers through the multi-factor authentication process.

• Claimant Guide for Accessing Your Reemployment Assistance Account

Displaced RA Claimant Desk Aid

In an effort to better serve reemployment assistance claimants, please use the following link to access a desk aid with information on assisting displaced individuals who need help verifying their identity through ID.me to access the reemployment assistance system. As of September 2021, all individuals who are accessing the reemployment assistance must login through a multi-factor authentication process. Part of this process requires individuals to verify their identity through the ID.me authentication software. FloridaCommerce has found that some claimants may not be able to independently complete this verification without assistance through the ID.me Trusted Referee option. The attached information is intended to provide step-by-step details to CareerSource staff members to best assist displaced individuals who may need assistance with the process and the primary and secondary documentation which may be needed. As a reminder, the RA Help Center is available at FloridaJobs.org/RAHelpCenter for common questions and concerns.

• CareerSource Desk Aid - Displaced RA Claimants

Other

• Limited English Proficiency (LEP) Training