Per Rule 73B-11.0151, F.A.C., it will be mandatory for employers to submit all documents and forms electronically using Florida’s Reemployment Assistance system, effective April 25, 2016.

Once the rule is in effect, an employer who selects U.S. Mail as their correspondence preference will no longer receive individual correspondence items in the mail.  Instead, employers will receive an “action item notice” listing the new items placed in their CONNECT inbox requiring their attention.  The action item notice will be mailed each day new items are generated in their CONNECT inbox.  The employer will not be able to respond via mail to the action items in their inbox, they must log on to CONNECT to submit their response.

An employer who selects Electronic as their correspondence preference will receive an email notification sent to the email address provided by the employer that advises them that there are documents in their inbox awaiting a response.

It is the employer’s responsibility to respond to a request for information or take action as indicated on the action item notice in a timely manner.  Failure to respond to a request for information by the response due date could possibly affect the employer’s chargeability, filing a timely appeal, a claimant’s benefits, and erroneous overpayments.

When an employer needs special assistance or accommodation, a request may be filed by contacting the Department of Economic Opportunity Employer Contact Center toll-free at 1 (877) 846-8770.

An employer needs special assistance or accommodation when (Exemptions) the employer:

  1. Is legally prohibited from using a computer;
  2. Has an impairment which makes such employer unable to use a computer; or
  3. Is unable to read or write effectively in a language in which the Online Reemployment Assistance System makes available.
An equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.
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