With CONNECT, you can:

Claimants

  • Access your account 24 hours a day/7 days a week.
  • View all of your claim information in one convenient place, including whether you have weeks to claim, issues to resolve, or any requests for additional information to process your claim.
  • Update information anytime – including change of address or phone number.
  • Choose the way you receive notifications from us – either electronically or by U.S. mail.
  • Submit work search contacts - Florida law requires that you contact at least five potential employers each week or receive re-employment services from a CareerSource Center
  • Establish or cancel payment by Florida Visa® debit card
  • Establish, change or cancel direct deposit information
  • Create or change your PIN (Do not use any portion of your Social Security Number as your PIN)
  • Get your claim and payment information, Request your benefits.
  • Change your address and/or phone number.
  • Print your tax forms

With CONNECT, you can:

Employers

  • Access your account 24 hours a day/7 days a week.
  • Respond to all inquiries regarding claimants electronically.
  • File a protest against a benefit charge electronically.
  • Submit paper files or forms electronically, such as information related to an appeal.
  • Find your employer information in one convenient place, including whether you have outstanding inquiries, issues to resolve, or appeals-related information to review.
  • Choose the way you receive notifications from us – either electronically or by US mail.

Why did we create a new system?

The previous system was more than 30 years old and was no longer able to efficiently serve claimants and employers. The modernized the Reemployment Assistance (RA) system will better meet the needs of claimants and employers.


An equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.
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