After applying for benefits, you need to request benefit payment in Reconnect on a biweekly basis. The Reconnect home page will provide you with your scheduled report date. You will use the “Request Benefit Payment” link on your home page. This link will not appear until your scheduled report date.

For each week of benefits that you are requesting, you will:

• Answer several yes or no questions regarding your ability, availability, and efforts to look for work
• Provide your required work search contacts for the individual week
• Report any earnings, tips, or commissions from any work for the requested week

It is extremely important that you request your benefits timely during any standard reviews. You are responsible for requesting benefit payment on or within 7 days from your scheduled report date. If you don't request payments timely, this will result in the loss of payment for the given week(s), your claim status will change to "Inactive," and you will need to reopen your claim. Please see our guide Reopening Your Inactive Reemployment Assistance Account.

You may be exempt from requesting benefits online. Please review the Exemptions Notice for more information.

RESOURCES

It is not necessary to use friends or family members for interpretive services. FloridaCommerce offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 8:00 a.m. - 6:30 p.m.

People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-833-FL-APPLY (1-833-352-7759).



• Office for Civil Rights
• Request Benefit Payments Guide
• Claimant FAQs
• Reconnect Claimant User Guide
• Reconnect Third Party Representative (TPR) User Guide
• Benefits Hearing Appeals Pamphlet
• Reemployment Assistance Handbook
• Exemption Notice
• Flyer: Top Ten Things You Should Know
• Flyer: Reemployment Assistance Fraud
• Reemployment Assistance Forms
• 211 Hotline