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The Unemployment Insurance system was created and authorized by the Wagner Peyser Act of 1933 and the Social Security Act of 1935 as a partnership between the Federal government and the states. It was created in response to the Depression of that era. The Federal Unemployment Tax Act of 1939 (FUTA) later amended the program and governs it today.
CLAIMS
Two claim hubs located in Tallahassee and Ft. Lauderdale provide claim intake and issue initial eligibility determinations for a variety of UC programs. Claims ensures benefit payments are processed when due. Claims also operates remote adjudication offices in Jacksonville and Orlando as well as a call center in Orlando for assisting individuals with routine questions relating to claims. INDIVIDUALS INTERESTED IN ACCESSING ONLINE INFORMATION REGARDING FILING A CLAIM MAY VISIT WWW.FLUIDNOW.COM.
EMPLOYERS
The Department of Revenue is responsible for tax processes include new employer liability determinations; ensuring employer filings of quarterly wage reports, enforce tax collections, conduct field investigations and perform audits. INDIVIDUALS INTERESTED IN ACCESSING ONLINE INFORMATION REGARDING EMPLOYER INFORMATION FOR UNEMPLOYMENT COMPENSATION TAXES, REPORTING UNEMPLOYMENT FRAUD, NEW HIRE REPORTING, SPECIAL UNEMPLOYMENT COMPENSATION PROGRAMS, WAGE CREDIT POST AUDITS, OR OTHER INFORMATION SHOULD VISIT WWW.FLUIDNOW.COM .
APPEALS
Contested determinations issued in the claims and tax processes are resolved through administrative hearings conducted by AWI’s hearing officers and special deputies. Hearings may be requested by claimants or employers who were adversely affected by an initial determination. Hearing officers conduct telephonic hearings and issue decisions from offices in Tallahassee, Jacksonville, Orlando, Miami, and Ft. Lauderdale. Special deputies conduct hearings related to unemployment tax liability and issue recommended orders to the Deputy Director for final disposition. INDIVIDUALS INTERESTED IN ACQUIRING MORE INFORMATION ABOUT THE FILING OF AN APPEAL ON AN UNEMPLOYMENT COMPENSATION CLAIM, APPEAL HEARINGS AND THE APPEAL REFEREE’S DECISIONS SHOULD VISIT WWW.FLUIDNOW.COM .