The Informational Videos page was created in an effort to answer common questions and cover procedural information on all areas of the Reemployment Assistance (RA) program. Videos are available in Spanish and Creole.

Step 1:  Apply for Benefits & Reporting Employment Information

Do you have questions about filing a claim? Watch our video on Applying for Benefits and get your questions answered today.

This video will explain:

  • Who can file for RA benefits
  • When to apply for benefits
  • What information is needed to apply for benefits

Runtime: 3:36 [cc]

When completing your application for benefits it is important to properly report your employment history. Our video on Reporting Employment information will provide you with helpful insights.

This video will explain:

  • Your employment timeframe that needs to be covered
  • Contact information needed for each employer
  • Tips on properly reporting your information

Runtime: 3:19 [cc]

Step 2:  After Filing Your Claim


You filed your application for benefits, but you're not sure what to do next. Learn what to do next by watching our After Filing Your Claim video.

This video will explain:
  • Reviewing your CONNECT inbox for important information
  • Explanation of the Monetary Determination notice
  • Completing registration on
  • How to properly document your work search records

Runtime: 3:32 [cc]

Step 3:  Requesting Benefit Payments

While on the RA program you will be required to request benefit payments through CONNECT on a biweekly basis.


This video will explain:

  • When and where to request benefit payments
  • Detailed instructions on entering work search records
  • How to report work and earnings

Runtime 3:54 [cc]

Step 4:  Adjudication Process

Most claims will go through the Adjudication Process. Watch our video and you will learn what happens under the Adjudication Process.

This video will explain:

  • Why your claim may be reviewed
  • How to properly complete fact-finding forms
  • Understanding the determination letter

Runtime: 3:54 [cc]


Appeals Process

Your benefits have been determined ineligible, but you don't agree. Watch our video on the Appeals Process to learn what to do next. 

This video will explain:

  • Timeframe to file timely appeal
  • What to do after filing the appeal
  • How to properly prepare for the appeals hearing

Runtime: 4:11 [cc]

Disaster Unemployment Assistance

If you have questions on the requirements of filing and collecting for Disaster Unemployment Assistance (DUA) then we invite you to watch this video.

This video will explain:

  • Who is eligible for DUA Assistance
  • How to file for DUA benefits
  • What to do after filing for DUA benefits

Runtime: 4:11 [cc]



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